Our services
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Inventory Reports
Begin each tenancy on firm ground with our comprehensive Inventory Reports. Designed to provide an impartial, detailed record of your property’s condition, our reports cover everything from fixtures and furnishings to outdoor areas. Each report includes date-stamped photographs, ensuring both landlords and tenants have a clear baseline for the property’s state at move-in.
What's Included:
- Full Inventory Checklist:Our skilled inventory clerks conduct a meticulous review of the property, cataloging all decorations, fixtures, fittings, and furniture. This checklist serves as an authoritative record of the property’s condition.
- Photographic Evidence: We include high-resolution photographs of each room, highlighting areas that need attention or have significant wear and tear. This visual documentation is crucial for comparative analysis at the end of a tenancy.
- Detailed Condition Report: Accompanying the inventory checklist, our reports offer in-depth descriptions and photographs detailing the condition of each item, noting any existing damages or deficiencies. This meticulous approach ensures no detail is overlooked, safeguards assets and helps avoid disputes at tenancy’s end.
- Safety & Utilities Check: We verify that all utilities are functioning correctly, including gas, electricity, water, and heating systems, which is recorded in the report to avoid disputes related to utility conditions. Smoke alarms are also tested and functioning correctly and provide meter readings at the time of the inventory.
Benefits:
- Protection for Landlord and Tenant: A detailed inventory is crucial for protecting the landlord’s assets and the tenant’s deposit, reducing the likelihood of disputes over property condition at the end of the tenancy.
- Dispute Prevention: Should disagreements arise at tenancy’s end, our comprehensive reports provide a reliable reference that helps resolve disputes fairly and efficiently.
- Save Time and Money: By providing detailed reports, we help you avoid lengthy disputes and potential repair costs, ensuring a smoother transition between tenants.
Inventory & Check-in
Our Inventory & Check-In service merges meticulous property inspection with the essential first steps of tenant move-in. This all-in-one service not only documents your property’s condition in detail but also includes the formalities of tenant introduction and key handover, streamlining the move-in process..
What's Included:
- Combined Inventory and Tenant Walkthrough: Prior to tenant arrival, our experienced clerks will perform a thorough inspection of the property, documenting every detail of its condition. As the tenants arrive, we guide them through the property, highlighting documented conditions and addressing any initial concerns, ensuring clarity and mutual understanding.
- Schedule of Condition and Key Receipt: During the walkthrough, tenants are asked to sign a Schedule of Condition. This document officially notes the state of the property at move-in and acknowledges the receipt of keys, which are then handed over, either directly to the tenant or via a local agent if the tenant is not present.
- Report Finalisation and Review Period: A detailed report, including the Inventory and Schedule of Condition, is provided to tenants, who are given a 7-day period to review the document and add any comments or observations. This ensures all parties agree on the property’s condition from day one.
- Safety & Utilities Check: We verify that all utilities are functioning correctly, including gas, electricity, water, and heating systems, which is recorded in the report to avoid disputes related to utility conditions. Smoke alarms are also tested and functioning correctly and provide meter readings at the time of the inventory.
Benefits:
- Efficiency and Convenience: Combining the inventory and check-in processes minimizes disruptions, allowing tenants to settle in immediately and landlords to complete administrative tasks in one appointment.
- Clear Communication: By walking tenants through the property, pointing out existing conditions, and immediately addressing questions, we foster clear, open communication from the outset, setting the stage for a positive landlord-tenant relationship.
- Documented Accuracy: Our comprehensive documentation and the tenant’s acknowledgment of the property’s condition work together to protect all parties, significantly reducing the likelihood of disputes at the end of the tenancy.
Check-out Only
Our Check-out service is conducted at the end of a tenancy to assess the condition of the property compared to the initial inventory report. This critical evaluation serves as foundational evidence for any deposit deductions, ensuring a fair and transparent process for both landlords and tenants.
What's Included:
- Final Inspection and Comparison: On the tenant's last day, or shortly after their departure, our clerks meticulously inspect the property. This involves a thorough comparison with the initial inventory to note any changes or damages that occurred during the tenancy.
- Liability Assessment: We precisely determine and document the nature of each change—whether it's tenant liability, fair wear and tear, or a landlord issue—ensuring clear accountability and helping to prevent disputes.
- Detailed Checkout Report: Our report will detail the general condition and cleanliness of the property, list any broken, damaged, or missing items, and note final meter readings. This document is vital for accurately processing the security deposit.
- Key Collection and Documentation: If present, the tenant will hand over the keys to our agent; otherwise, we will arrange for their collection. All key transactions are documented for security.
Benefits:
- Clarity and Precision: By providing a detailed and impartial comparison of the property’s condition at the end of the tenancy, our service ensures that all parties have a clear understanding of any changes that have occurred.
- Support for Deposit Resolutions: Our Checkout reports are designed to support fair and smooth deposit deductions, minimizing conflicts and disputes between landlords and tenants..
- Comprehensive Documentation: Each report is compiled with thorough details and delivered to the landlord or agent within 24-48 hours via email, ensuring timely decisions regarding the deposit.
Check-in Only
Our Check-In service facilitates a smooth and transparent transition into a new tenancy. Meeting tenants at the property on their move-in day, we conduct a thorough walkthrough, based on an existing inventory report, to ensure all parties agree on the condition of the property from day one.
What's Included:
- Detailed Walkthrough: Upon tenant arrival, we review the Inventory Report together, going through each item listed to verify its condition. This process helps to confirm that the inventory provides an accurate and fair description of the property’s contents, decor, and overall state.
- Condition and Cleanliness Report: A Schedule of Condition and Cleanliness is completed during the walkthrough. This includes taking utility meter readings, where possible, and documenting the keys that are being handed over.
- Documentation and Signatures: Tenants are required to sign a Check-In declaration at the end of the walkthrough. This signature serves as their agreement to the state of the property as documented, ensuring that any discrepancies or issues are acknowledged and recorded from the outset.
- Safety & Utilities Check: We verify that all utilities are functioning correctly, including gas, electricity, water, and heating systems, which is recorded in the report to avoid disputes related to utility conditions. Smoke alarms are also tested and functioning correctly and provide meter readings at the time of the inventory.
Benefits:
- Clarity and Precision: By providing a detailed and impartial comparison of the property’s condition at the end of the tenancy, our service ensures that all parties have a clear understanding of any changes that have occurred.
- Support for Deposit Resolutions: Our Checkout reports are designed to support fair and smooth deposit deductions, minimizing conflicts and disputes between landlords and tenants..
- Comprehensive Documentation: Each report is compiled with thorough details and delivered to the landlord or agent within 24-48 hours via email, ensuring timely decisions regarding the deposit.
Property Viewings/Visits
Our Property Visits/Viewings service is tailored for landlords and estate agents who require professional assistance in managing property showings, especially when they cannot be present themselves. Whether it’s showcasing to prospective tenants or inspecting vacant homes, our experienced staff ensure each property is presented at its best.
What's Included:
- Professional Showings: Our team conducts viewings for prospective tenants, highlighting key features of the property and answering any questions to aid in their rental decision. This service is ideal for self-managing landlords who are not local to the property.
- Regular Inspections: For vacant properties, we provide regular inspection visits to ensure that everything is secure, maintained, and in good order. This includes checking for any signs of damage or needed repairs, which are promptly reported to the landlord or agent.
- Detailed Reports: After each visit, whether for a viewing or an inspection, we provide a detailed report of the property’s condition, any interest shown by potential tenants, and recommendations for any necessary actions or improvements.
- Flexible Scheduling: We coordinate with landlords and agents to schedule visits at convenient times, ensuring that the property is accessible and presentable for each viewing or inspection.
Benefits:
- Convenience and Accessibility: Landlords and estate agents benefit from the convenience of having a professional team handle property showings and inspections, especially when they are unable to be present due to geographic or time constraints.
- Enhanced Marketability: Our experienced staff ensure that all features and benefits of the property are expertly presented, increasing its appeal to prospective tenants.
- Security and Maintenance: Regular inspections of vacant properties help to maintain their condition and security, preventing potential issues and ensuring the property remains ready for occupancy.